Frequently Asked Questions

Can I come to a group class if my dog is reactive?

This depends on the dog, but usually, most dogs will settle down in the group class. We help you with this. We do a private session with you and your dog first and we will advise you if you need more private sessions.

Is it alright for multiple family members to attend classes?

Yes, we encourage this, however, due to Covid-19 we will need to restrict how many people we have at our facility at the same time.

What tools do you use?

We use a variety of tools - anything from treats to toys to motivate and reward, treats to scent lure and shape commands, and verbal praise. Puppies are on a harness and a leash.


Some of the other equipment we use is: a leash, a long line and a training collar - this could be a flat collar, prong collar, or a martingale collar - whichever is appropriate for the dog. For off leash recalls, advanced obedience, and to stop unwanted behaviours we use a remote control e-collar. 

Aggressive dogs, especially those with a bite history will have to wear a muzzle, usually a Baskerville (basket type) muzzle. Safety is our first priority.

Please watch the videos here for more information, or contact us to see first hand what we do. 

Can I watch a class?

Yes, you are welcome to watch any of our group classes, just let us know when you are coming and please leave your dog at home. We recommend that you watch the entire class.

My dog is extremely bad on leash, can you fix this?

In most cases, yes, this is exactly what we do - very few dogs come to us because they are good on a leash.

How do I keep my puppy from annoying our older dog or other pets in the house?

We recommend using an exercise pen, a crate, baby gates, and having your puppy on a leash and harness so that it doesn't have free access to your other pets and your entire home. Please watch the video on this page about puppies and the exercise pen. We also have a free Puppy Guide that you can download and share.

I'm not sure what course to sign up for.

Puppy 101 for young puppies then followed by novice obedience is generally a good place to start, but in some cases, there are behavioural issues that need to be addressed at the same time. Our membership program (6 or 12 months) is a good option for this and it also includes training equipment as well. This allows you to customize your dog's training with private and group classes.

We also have an Accelerated program where you drop your dog off to us for an hour or two a day and we do the training for you. This is not suitable for extremely aggressive dogs.

My dog is not spayed/neutered yet - can we do lessons with you?

Yes, but if your female comes into heat, she will not be able to come to group classes, but we could work together privately, or wait until her cycle is over.

Do I really need to book an appointment?

Yes, please - that way you are guaranteed that we will be free to spend time with you. A lot of our lessons are done off site as well as at our training centre, so it's always best to contact us first.

Is my dog too old to be trained?

We have worked wth numerous dogs that are 9 and 10 years old and they have done well. Sometimes, there can be limitations if the issues are behavioural in nature. In terms of obedience, dogs of any age can learn but, if you have an older dog with health issues, this would need to taken into consideration and realistic expectations would be discussed.

The Benefits of an Exercise Pen for your Puppy


By Appointment

Our hours are flexible and we are here to help you.  

If you are new to us, please register and then use our online booking calendar by clicking the Book an Appointment button to schedule an appointment for a Behaviour Consult, an Assessment, or for a Private Lesson.

24 hours notice required to rebook or to cancel your appointment.

Consultations must be paid in advance. An invoice will be emailed to you.


Proof of vaccines required

Prices subject to change without notice


  • Obedience

  • Group Classes

  • Private Classes

  • Puppy Classes

  • Off Leash Recall

  • Behaviour Consultation

  • Behaviour Rehabilitation

  • Skype, Zoom, FaceTime Training/Consults

  • Pet Sitting

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471 Talbot St.

St. Thomas, Ont.  N5P1C1